feat: handle calendar sync failed (#14510)

#### PR Dependency Tree


* **PR #14510** 👈

This tree was auto-generated by
[Charcoal](https://github.com/danerwilliams/charcoal)

<!-- This is an auto-generated comment: release notes by coderabbit.ai
-->
## Summary by CodeRabbit

* **Bug Fixes**
* Improved calendar sync reliability with exponential backoff for
repeated failures.
* Better handling of token refresh failures with automatic account
invalidation and cleanup when needed.
* Subscriptions are now automatically disabled and related events
removed when the calendar provider reports missing resources.

* **Tests**
* Added comprehensive tests covering sync failures, backoff behavior,
token refresh handling, skipping retries during backoff, and recovery.
<!-- end of auto-generated comment: release notes by coderabbit.ai -->

packages/backend/server/src/models/calendar-account.ts

@@ -1,4 +1,5 @@
 import { Injectable } from '@nestjs/common';
+import { Transactional } from '@nestjs-cls/transactional';
 import type { CalendarAccount, Prisma } from '@prisma/client';
 
 import { CryptoHelper } from '../base';
@@ -174,6 +175,18 @@ export class CalendarAccountModel extends BaseModel {
     });
   }
 
+  @Transactional()
+  async invalidateAndPurge(id: string, lastError?: string | null) {
+    await this.updateStatus(id, 'invalid', lastError ?? null);
+    const subscriptions =
+      await this.models.calendarSubscription.listByAccount(id);
+    const subscriptionIds = subscriptions.map(subscription => subscription.id);
+    if (subscriptionIds.length > 0) {
+      await this.models.calendarEvent.deleteBySubscriptionIds(subscriptionIds);
+    }
+    await this.models.calendarSubscription.clearSyncTokensByAccount(id);
+  }
+
   async delete(id: string) {
     return await this.db.calendarAccount.delete({
       where: { id },

packages/backend/server/src/models/calendar-subscription.ts

@@ -1,4 +1,5 @@
 import { Injectable } from '@nestjs/common';
+import { Transactional } from '@nestjs-cls/transactional';
 import type { CalendarSubscription, Prisma } from '@prisma/client';
 
 import { BaseModel } from './base';
@@ -191,4 +192,20 @@ export class CalendarSubscriptionModel extends BaseModel {
       data,
     });
   }
+
+  @Transactional()
+  async disableAndPurge(subscriptionId: string) {
+    await this.db.calendarSubscription.update({
+      where: { id: subscriptionId },
+      data: {
+        enabled: false,
+        syncToken: null,
+        customChannelId: null,
+        customResourceId: null,
+        channelExpiration: null,
+      },
+    });
+
+    await this.models.calendarEvent.deleteBySubscriptionIds([subscriptionId]);
+  }
 }

packages/backend/server/src/plugins/calendar/__tests__/service.spec.ts

@@ -5,7 +5,7 @@ import test from 'ava';
 
 import { createModule } from '../../../__tests__/create-module';
 import { Mockers } from '../../../__tests__/mocks';
-import { CryptoHelper } from '../../../base';
+import { CalendarProviderRequestError, CryptoHelper } from '../../../base';
 import { ConfigModule } from '../../../base/config';
 import { ServerConfigModule } from '../../../core/config';
 import type {
@@ -319,6 +319,227 @@ test('syncSubscription invalidates account on invalid grant', async t => {
   t.is(events.length, 0);
 });
 
+test('syncSubscription invalidates account when refresh token is invalid', async t => {
+  const user = await module.create(Mockers.User);
+  const account = await createAccount(user.id, {
+    accessToken: 'expired-access-token',
+    expiresAt: new Date(Date.now() - 5 * 60 * 1000),
+  });
+  const subscription = await createSubscription(account.id, {
+    syncToken: 'sync-token',
+  });
+
+  await models.calendarEvent.upsert({
+    subscriptionId: subscription.id,
+    externalEventId: randomUUID(),
+    recurrenceId: null,
+    etag: null,
+    status: 'confirmed',
+    title: 'existing',
+    description: null,
+    location: null,
+    startAtUtc: new Date('2024-01-02T00:00:00.000Z'),
+    endAtUtc: new Date('2024-01-02T01:00:00.000Z'),
+    originalTimezone: 'UTC',
+    allDay: false,
+    providerUpdatedAt: null,
+    raw: {},
+  });
+
+  const provider = new MockCalendarProvider();
+  const refreshMock = mock.method(provider, 'refreshTokens', async () => {
+    throw new Error('invalid_grant');
+  });
+  const listEventsMock = mock.method(provider, 'listEvents', async () => ({
+    events: [],
+  }));
+  mock.method(providerFactory, 'get', () => provider);
+
+  await calendarService.syncSubscription(subscription.id);
+
+  t.is(refreshMock.mock.callCount(), 1);
+  t.is(listEventsMock.mock.callCount(), 0);
+
+  const updatedAccount = await models.calendarAccount.get(account.id);
+  t.is(updatedAccount?.status, 'invalid');
+  t.truthy(updatedAccount?.lastError);
+
+  const updatedSubscription = await models.calendarSubscription.get(
+    subscription.id
+  );
+  t.is(updatedSubscription?.syncToken, null);
+
+  const events = await models.calendarEvent.listBySubscriptionsInRange(
+    [subscription.id],
+    new Date('2024-01-01T00:00:00.000Z'),
+    new Date('2024-01-03T00:00:00.000Z')
+  );
+  t.is(events.length, 0);
+});
+
+test('syncSubscription disables subscription on provider 404', async t => {
+  const user = await module.create(Mockers.User);
+  const account = await createAccount(user.id);
+  const subscription = await createSubscription(account.id, {
+    syncToken: 'sync-token',
+  });
+
+  await models.calendarEvent.upsert({
+    subscriptionId: subscription.id,
+    externalEventId: randomUUID(),
+    recurrenceId: null,
+    etag: null,
+    status: 'confirmed',
+    title: 'to remove',
+    description: null,
+    location: null,
+    startAtUtc: new Date('2026-01-02T00:00:00.000Z'),
+    endAtUtc: new Date('2026-01-02T01:00:00.000Z'),
+    originalTimezone: 'UTC',
+    allDay: false,
+    providerUpdatedAt: null,
+    raw: {},
+  });
+
+  const provider = new MockCalendarProvider();
+  const listEventsMock = mock.method(provider, 'listEvents', async () => {
+    throw new CalendarProviderRequestError({
+      status: 404,
+      message: JSON.stringify({
+        error: {
+          code: 404,
+          message: 'Not Found',
+          errors: [{ reason: 'notFound' }],
+        },
+      }),
+    });
+  });
+  mock.method(providerFactory, 'get', () => provider);
+
+  await calendarService.syncSubscription(subscription.id);
+  await calendarService.syncSubscription(subscription.id);
+
+  t.is(listEventsMock.mock.callCount(), 1);
+
+  const updatedSubscription = await models.calendarSubscription.get(
+    subscription.id
+  );
+  t.truthy(updatedSubscription);
+  t.is(updatedSubscription?.enabled, false);
+  t.is(updatedSubscription?.syncToken, null);
+
+  const events = await models.calendarEvent.listBySubscriptionsInRange(
+    [subscription.id],
+    new Date('2024-01-01T00:00:00.000Z'),
+    new Date('2026-12-31T00:00:00.000Z')
+  );
+  t.is(events.length, 0);
+});
+
+test('syncSubscription rolls back disable when event cleanup fails', async t => {
+  const user = await module.create(Mockers.User);
+  const account = await createAccount(user.id);
+  const subscription = await createSubscription(account.id, {
+    syncToken: 'sync-token',
+  });
+
+  const provider = new MockCalendarProvider();
+  mock.method(provider, 'listEvents', async () => {
+    throw new CalendarProviderRequestError({
+      status: 404,
+      message: JSON.stringify({
+        error: {
+          code: 404,
+          message: 'Not Found',
+          errors: [{ reason: 'notFound' }],
+        },
+      }),
+    });
+  });
+  mock.method(providerFactory, 'get', () => provider);
+  mock.method(models.calendarEvent, 'deleteBySubscriptionIds', async () => {
+    throw new Error('delete events failed');
+  });
+
+  await t.throwsAsync(calendarService.syncSubscription(subscription.id), {
+    message: 'delete events failed',
+  });
+
+  const updatedSubscription = await models.calendarSubscription.get(
+    subscription.id
+  );
+  t.truthy(updatedSubscription);
+  t.is(updatedSubscription?.enabled, true);
+  t.is(updatedSubscription?.syncToken, 'sync-token');
+});
+
+test('syncSubscription applies exponential backoff for repeated failures', async t => {
+  const user = await module.create(Mockers.User);
+  const account = await createAccount(user.id, {
+    refreshIntervalMinutes: 1,
+  });
+  const subscription = await createSubscription(account.id, {
+    syncToken: 'sync-token',
+  });
+
+  const provider = new MockCalendarProvider();
+  const listEventsMock = mock.method(provider, 'listEvents', async () => {
+    throw new Error('upstream timeout');
+  });
+  mock.method(providerFactory, 'get', () => provider);
+
+  const baseDelayMs = 5 * 60 * 1000;
+  let now = new Date('2026-01-01T00:00:00.000Z').getTime();
+  mock.method(Date, 'now', () => now);
+
+  await calendarService.syncSubscription(subscription.id);
+  await calendarService.syncSubscription(subscription.id);
+  t.is(listEventsMock.mock.callCount(), 1);
+
+  now += baseDelayMs + 1000;
+  await calendarService.syncSubscription(subscription.id);
+  t.is(listEventsMock.mock.callCount(), 2);
+
+  now += baseDelayMs + 1000;
+  await calendarService.syncSubscription(subscription.id);
+  t.is(listEventsMock.mock.callCount(), 2);
+});
+
+test('syncSubscription skips token refresh while in backoff window', async t => {
+  let now = new Date('2026-01-01T00:00:00.000Z').getTime();
+  mock.method(Date, 'now', () => now);
+
+  const user = await module.create(Mockers.User);
+  const account = await createAccount(user.id, {
+    accessToken: 'expired-access-token',
+    expiresAt: new Date(now - 5 * 60 * 1000),
+  });
+  const subscription = await createSubscription(account.id, {
+    syncToken: 'sync-token',
+  });
+
+  const provider = new MockCalendarProvider();
+  const refreshMock = mock.method(provider, 'refreshTokens', async () => ({
+    accessToken: `refreshed-${randomUUID()}`,
+  }));
+  const listEventsMock = mock.method(provider, 'listEvents', async () => {
+    throw new Error('upstream timeout');
+  });
+  mock.method(providerFactory, 'get', () => provider);
+
+  const baseDelayMs = 5 * 60 * 1000;
+
+  await calendarService.syncSubscription(subscription.id);
+  await calendarService.syncSubscription(subscription.id);
+  t.is(refreshMock.mock.callCount(), 1);
+  t.is(listEventsMock.mock.callCount(), 1);
+
+  now += baseDelayMs + 1000;
+  await calendarService.syncSubscription(subscription.id);
+  t.is(refreshMock.mock.callCount(), 2);
+  t.is(listEventsMock.mock.callCount(), 2);
+});
+
 test('syncSubscription renews webhook channel when expiring', async t => {
   const user = await module.create(Mockers.User);
   const account = await createAccount(user.id);

packages/backend/server/src/plugins/calendar/service.ts

@@ -12,6 +12,7 @@ import {
   Mutex,
   URLHelper,
 } from '../../base';
+import { SessionRedis } from '../../base/redis';
 import { Models } from '../../models';
 import type { CalendarCalDAVProviderPreset } from './config';
 import {
@@ -27,6 +28,10 @@ import type { LinkCalDAVAccountInput } from './types';
 const TOKEN_REFRESH_SKEW_MS = 60 * 1000;
 const DEFAULT_PAST_DAYS = 90;
 const DEFAULT_FUTURE_DAYS = 180;
+const SYNC_FAILURE_BACKOFF_KEY_PREFIX = 'calendar:sync:backoff:';
+const SYNC_FAILURE_BACKOFF_BASE_MS = 5 * 60 * 1000;
+const SYNC_FAILURE_BACKOFF_MAX_MS = 6 * 60 * 60 * 1000;
+const SYNC_FAILURE_BACKOFF_TTL_SECONDS = 24 * 60 * 60;
 
 @Injectable()
 export class CalendarService {
@@ -37,6 +42,7 @@ export class CalendarService {
     private readonly models: Models,
     private readonly providerFactory: CalendarProviderFactory<CalendarProvider>,
     private readonly mutex: Mutex,
+    private readonly redis: SessionRedis,
     private readonly config: Config,
     private readonly url: URLHelper
   ) {}
@@ -307,6 +313,12 @@ export class CalendarService {
       return;
     }
 
+    const now = Date.now();
+    const backoff = await this.getSyncFailureBackoff(subscription.id);
+    if (backoff && now < backoff.nextRetryAt.getTime()) {
+      return;
+    }
+
     await using lock = await this.mutex.acquire(
       `calendar:subscription:${subscriptionId}`
     );
@@ -314,6 +326,12 @@ export class CalendarService {
       return;
     }
 
+    const lockedNow = Date.now();
+    const lockedBackoff = await this.getSyncFailureBackoff(subscription.id);
+    if (lockedBackoff && lockedNow < lockedBackoff.nextRetryAt.getTime()) {
+      return;
+    }
+
     const provider = this.providerFactory.get(
       account.provider as CalendarProviderName
     );
@@ -321,8 +339,18 @@ export class CalendarService {
       return;
     }
 
-    const { accessToken } = await this.ensureAccessToken(account);
+    let accessToken: string | null = null;
-    if (!accessToken) {
+    try {
+      const tokens = await this.ensureAccessToken(account);
+      if (!tokens.accessToken) return;
+      accessToken = tokens.accessToken;
+    } catch (error) {
+      await this.handleSubscriptionSyncFailure({
+        error,
+        subscription,
+        account,
+        provider,
+      });
       return;
     }
 
@@ -352,31 +380,42 @@ export class CalendarService {
         await this.models.calendarSubscription.updateSync(subscription.id, {
           syncToken: null,
         });
-        await this.syncWithProvider({
+        try {
-          provider,
+          await this.syncWithProvider({
-          subscriptionId: subscription.id,
+            provider,
-          calendarId: subscription.externalCalendarId,
+            subscriptionId: subscription.id,
-          accessToken,
+            calendarId: subscription.externalCalendarId,
-          account,
+            accessToken,
-          timeMin,
+            account,
-          timeMax,
+            timeMin,
-          subscriptionTimezone: subscription.timezone ?? undefined,
+            timeMax,
-        });
+            subscriptionTimezone: subscription.timezone ?? undefined,
-        synced = true;
+          });
-      } else {
+          synced = true;
-        if (this.isTokenInvalidError(error)) {
+        } catch (syncTokenRetryError) {
-          await this.invalidateAccount(account.id, (error as Error).message);
+          await this.handleSubscriptionSyncFailure({
-        } else {
+            error: syncTokenRetryError,
-          this.logger.warn(
+            subscription,
-            `Calendar sync failed for subscription ${subscription.id}`,
+            account,
-            error as Error
+            provider,
-          );
+            accessToken,
+          });
+          return;
         }
+      } else {
+        await this.handleSubscriptionSyncFailure({
+          error,
+          subscription,
+          account,
+          provider,
+          accessToken,
+        });
         return;
       }
     }
 
     if (synced) {
+      await this.clearSyncFailureBackoff(subscription.id);
       await this.ensureWebhookChannel(subscription, provider, accessToken);
     }
 
@@ -764,19 +803,6 @@ export class CalendarService {
     return false;
   }
 
-  private async invalidateAccount(accountId: string, lastError?: string) {
-    await this.models.calendarAccount.updateStatus(
-      accountId,
-      'invalid',
-      lastError ?? null
-    );
-    const subscriptions =
-      await this.models.calendarSubscription.listByAccount(accountId);
-    const subscriptionIds = subscriptions.map(s => s.id);
-    await this.models.calendarEvent.deleteBySubscriptionIds(subscriptionIds);
-    await this.models.calendarSubscription.clearSyncTokensByAccount(accountId);
-  }
-
   private requireProvider(name: CalendarProviderName) {
     const provider = this.providerFactory.get(name);
     if (!provider) {
@@ -841,4 +867,180 @@ export class CalendarService {
       channelExpiration: result.expiration ?? null,
     });
   }
+
+  private async handleSubscriptionSyncFailure(params: {
+    error: unknown;
+    subscription: {
+      id: string;
+      externalCalendarId: string;
+      customChannelId: string | null;
+      customResourceId: string | null;
+    };
+    account: CalendarAccount;
+    provider: CalendarProvider;
+    accessToken?: string;
+  }) {
+    if (this.isSubscriptionMissingError(params.error)) {
+      await this.disableSubscription({
+        subscriptionId: params.subscription.id,
+        provider: params.provider,
+        accessToken: params.accessToken,
+        customChannelId: params.subscription.customChannelId,
+        customResourceId: params.subscription.customResourceId,
+      });
+      this.logger.warn(
+        `Calendar subscription ${params.subscription.id} was disabled because provider returned 404 for calendar ${params.subscription.externalCalendarId}`
+      );
+      return;
+    }
+
+    if (this.isTokenInvalidError(params.error)) {
+      await this.clearSyncFailureBackoff(params.subscription.id);
+      await this.models.calendarAccount.invalidateAndPurge(
+        params.account.id,
+        this.formatSyncError(params.error)
+      );
+      return;
+    }
+
+    const backoff = await this.bumpSyncFailureBackoff(params.subscription.id);
+    const interval = params.account.refreshIntervalMinutes ?? 60;
+    const lastSyncAt = this.calculateLastSyncAtForRetry(
+      backoff.nextRetryAt,
+      interval
+    );
+    await this.models.calendarSubscription.updateLastSyncAt(
+      params.subscription.id,
+      lastSyncAt
+    );
+    this.logger.warn(
+      `Calendar sync failed for subscription ${params.subscription.id}, attempt ${backoff.attempt}, next retry at ${backoff.nextRetryAt.toISOString()}`,
+      this.toError(params.error)
+    );
+  }
+
+  private isSubscriptionMissingError(error: unknown) {
+    if (!(error instanceof CalendarProviderRequestError)) {
+      return false;
+    }
+    const status = error.data?.status ?? error.status;
+    return status === 404;
+  }
+
+  private calculateLastSyncAtForRetry(
+    nextRetryAt: Date,
+    refreshIntervalMinutes: number
+  ) {
+    // Cron schedules by `now - lastSyncAt >= refreshInterval`, so back-calculate
+    // a synthetic lastSyncAt to defer the next attempt to `nextRetryAt`.
+    return new Date(nextRetryAt.getTime() - refreshIntervalMinutes * 60 * 1000);
+  }
+
+  private async disableSubscription(params: {
+    subscriptionId: string;
+    provider: CalendarProvider;
+    accessToken?: string;
+    customChannelId: string | null;
+    customResourceId: string | null;
+  }) {
+    if (
+      params.provider.stopChannel &&
+      params.accessToken &&
+      params.customChannelId &&
+      params.customResourceId
+    ) {
+      try {
+        await params.provider.stopChannel({
+          accessToken: params.accessToken,
+          channelId: params.customChannelId,
+          resourceId: params.customResourceId,
+        });
+      } catch (error) {
+        this.logger.warn(
+          `Failed to stop webhook channel for disabled calendar subscription ${params.subscriptionId}`,
+          this.toError(error)
+        );
+      }
+    }
+
+    await this.models.calendarSubscription.disableAndPurge(
+      params.subscriptionId
+    );
+    await this.clearSyncFailureBackoff(params.subscriptionId);
+  }
+
+  private getSyncFailureBackoffKey(subscriptionId: string) {
+    return `${SYNC_FAILURE_BACKOFF_KEY_PREFIX}${subscriptionId}`;
+  }
+
+  private async getSyncFailureBackoff(subscriptionId: string) {
+    const key = this.getSyncFailureBackoffKey(subscriptionId);
+    const value = await this.redis.get(key);
+    if (!value) {
+      return null;
+    }
+
+    try {
+      const parsed = JSON.parse(value) as {
+        attempt?: number;
+        nextRetryAt?: string;
+      };
+      if (!parsed.attempt || !parsed.nextRetryAt) {
+        return null;
+      }
+      const nextRetryAt = new Date(parsed.nextRetryAt);
+      if (Number.isNaN(nextRetryAt.getTime())) {
+        return null;
+      }
+      return {
+        attempt: parsed.attempt,
+        nextRetryAt,
+      };
+    } catch {
+      return null;
+    }
+  }
+
+  private async bumpSyncFailureBackoff(subscriptionId: string) {
+    const state = await this.getSyncFailureBackoff(subscriptionId);
+    const attempt = (state?.attempt ?? 0) + 1;
+    const delay = Math.min(
+      SYNC_FAILURE_BACKOFF_BASE_MS * 2 ** (attempt - 1),
+      SYNC_FAILURE_BACKOFF_MAX_MS
+    );
+    const nextRetryAt = new Date(Date.now() + delay);
+    const key = this.getSyncFailureBackoffKey(subscriptionId);
+    await this.redis.set(
+      key,
+      JSON.stringify({
+        attempt,
+        nextRetryAt: nextRetryAt.toISOString(),
+      }),
+      'EX',
+      SYNC_FAILURE_BACKOFF_TTL_SECONDS
+    );
+    return {
+      attempt,
+      nextRetryAt,
+    };
+  }
+
+  private async clearSyncFailureBackoff(subscriptionId: string) {
+    const key = this.getSyncFailureBackoffKey(subscriptionId);
+    await this.redis.del(key);
+  }
+
+  private formatSyncError(error: unknown) {
+    if (error instanceof Error && error.message) {
+      return error.message;
+    }
+    return String(error);
+  }
+
+  private toError(error: unknown) {
+    if (error instanceof Error) {
+      return error;
+    }
+    return new Error(this.formatSyncError(error));
+  }
 }